Terms & Conditions

Returns & Exchanges

At Re:LoadByNikii, every piece is individually sourced, carefully reworked and thoughtfully redesigned before it reaches you. As each garment is created from pre-owned materials and reconstructed by hand, significant time, precision and care goes into every order.

For this reason, all sales are final.

We do not offer refunds, as each piece is prepared specifically for its new home. This policy ensures fairness and sustainability for both our customers and the brand, allowing us to continue operating responsibly and intentionally.

We also do not offer exchanges. Every garment is accurately measured and clearly listed with its UK size, waist, hip and length measurements. We kindly ask that customers carefully review all measurements and product details before purchasing to ensure the right fit.

If you have any questions prior to ordering, we are always happy to assist — we want you to feel confident in your choice.

By placing an order with Re:LoadByNikii, you acknowledge and agree to these terms.

Thank you for understanding and supporting sustainable fashion.

Need help choosing your size?

As our garments are sourced and reworked from pre-owned pieces, sizing may vary slightly due to the type of denim wash and how vintage/used it is. We strongly recommend comparing the listed measurements to a skirt or garment you already own and love the fit of. 

If you are unsure between sizes or would like clarification before purchasing, please feel free to contact us through our website or social media platforms. We are more than happy to guide you and answer any questions so you can feel confident in your selection.